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Delivery

We offer three levels of delivery. As standard, palletised Kerbside Delivery is included in the prices shown for all orders over £250 and is fine for most items. Please note this is a no frills service and the driver will not offload the pallet or carry goods indoors.

However, we are aware that with large shelving orders it is often not practical for a delivery driver to simply leave a pallet on the car park or roadside. Therefore, we also offer Van Delivery or an Assembly & Installation service for schools that need a little extra help bringing their furniture indoors or even assembling it - but please be aware there is an additional cost for these services.We can provide quotations for these two options. 

 

KERBSIDE DELIVERY

This is our standard service. Small items are delivered boxed and sent by courier. Where possible we try to assemble complicated items and send them on pallets. Large items may need two people to move. Shelving units are usually sent flat-packed on pallets.

IMPORTANT                                                   Please ensure that someone is available on site, as pallets are only delivered as close to the school as the driver is able to get the lorry. Drivers are not contracted to move pallets indoors, unwrap pallets, offload items or remove rubbish from site.

Cost

  • Free of charge for orders over £250 to most mainland UK addresses. For orders under £250, there is a £12 surcharge.
  • Additional charges may apply for deliveries to Scotland, Northern Ireland, Highlands, Islands and overseas – please call for details.
  • As standard, we do not deliver during school holidays.
  • If you only have someone available onsite part of the time, then you may prefer to upgrade to a timed delivery, incurring a surcharge of £25.

  • We will call you to confirm when pallets are despatched so you know when to expect delivery. If the pallet is refused on the agreed date because you have no one available to offload the pallet and carry items into the building, a new date will be arranged and a redelivery charge will apply.

VAN DELIVERY

Orders are delivered by our driver, who will offload the items for you and carry them into the building. This service does not include assembly, unpacking or removal of rubbish.

Cost

  • Varies depending on geographical location and size of order – please contact us for a quotation. Not available for overseas deliveries.

ASSEMBLY & INSTALLATION

Items are delivered, installed and assembled by our experienced fitters and all rubbish is removed from site. Our fitters will not remove existing furniture, fixtures and fittings prior to installation so it is essential that you clear the room and ensure that all preliminary works are completed.

IMPORTANT
Our fitters will not remove existing furniture, fixtures and fittings prior to installation. Therefore it is essential that you prepare by clearing the room and ensuring that all preliminary works are completed.

Cost

  • Varies depending on geographical location and size of order. A price will be provided as part of the quotation for the design service but for large shelving orders we would also recommend contacting us for a quotation.

When will I receive my items?

Our standard delivery times are:

Beanbags, Rugs and Plastic Chairs: 2-3 weeks             Furniture and Seating: 4-6 weeks

However, these are approximate and subject to change at particularly busy times and as standard we do not deliver during the school holidays. If in doubt, please contact us to discuss delivery dates before placing your order.

We aim to deliver all items in perfect condition but if there are any damages, please notify us within 24 hours of receipt.